Frequently Asked Questions

Frequently Asked Questions

How to access the assembly instructions?

In the box of your model you will find a letter with a QR code. Scan this code to access the assembly instructions.

What are the delivery times?

We operate without stock due to the number of possible configurations of our products. Therefore, delivery times may vary between 15 and 20 days.

What is Parpilles' return policy?

At Parpilles, we are committed to providing a satisfying shopping experience to our customers. If you are not completely satisfied with your purchase, we accept returns within 14 days of the purchase date, provided that the items are in their original packaging and undamaged.

Missing or defective parts?

If any parts are missing or defective, please contact us by email with a detailed description of the problem. We will respond as soon as possible and send you the necessary parts.

What payment methods are accepted?

We accept payments by credit card, PayPal and other secure payment methods.